:root{--teal: #14b8a6;--teal-dark: #0f9488;--teal-soft: #e6f7f5;--navy: #0b1f3a;--text-muted: #64748b;--border: #e2e8f0;--bg: #f5f8fb;--card: #ffffff;--danger: #e11d48;--warning: #d97706;--success: #059669;--info: #2563eb;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;color:var(--navy);background:var(--bg)}*{box-sizing:border-box}body,h1,h2,h3{margin:0}input,select,textarea,button{font:inherit}a{color:var(--teal-dark)}.muted{color:var(--text-muted);margin:0}.stack{display:flex;flex-direction:column;gap:12px}.row{display:flex;align-items:center;gap:8px}.align-right{text-align:right}.grow{flex:1}.mobile-shell{max-width:420px;min-height:100vh;margin:0 auto;background:var(--bg);position:relative;display:flex;flex-direction:column}.screen{padding:16px 20px 32px;flex:1;display:flex;flex-direction:column;gap:16px}.screen-header{display:flex;align-items:center;gap:12px;padding:16px 20px 8px}.screen-header h1{font-size:20px;flex:1}.screen-header__right{display:flex;align-items:center}.icon-btn{background:none;border:none;font-size:22px;cursor:pointer;padding:4px 8px;color:var(--navy)}.bottom-nav{position:sticky;bottom:0;display:grid;grid-template-columns:repeat(5,1fr);background:var(--card);border-top:1px solid var(--border);padding:8px 0 12px}.nav-item{display:flex;flex-direction:column;align-items:center;gap:2px;font-size:12px;color:var(--text-muted);text-decoration:none;padding:4px 0}.nav-item__icon{font-size:20px}.nav-item--active{color:var(--teal-dark);font-weight:600}.auth-screen{min-height:100vh;max-width:420px;margin:0 auto;display:flex;flex-direction:column;background:var(--bg)}.auth-hero{text-align:center;padding:48px 20px 24px;background:linear-gradient(180deg,#e6f7f5,var(--bg))}.brand{font-size:32px;font-weight:800}.brand .accent{color:var(--teal)}.auth-card{background:var(--card);border-radius:28px 28px 0 0;padding:28px 24px 32px;display:flex;flex-direction:column;gap:14px;flex:1}.auth-card h2{font-size:26px;text-align:center}.auth-card .muted{text-align:center}.otp-row{display:flex;gap:8px;justify-content:center}.otp-input{width:46px;height:56px;text-align:center;font-size:22px;font-weight:600;border:1px solid var(--border);border-radius:12px;background:var(--card)}.otp-input--error{border-color:var(--danger);background:#fff1f2}.divider{display:flex;align-items:center;gap:12px;color:var(--text-muted);font-size:13px}.divider:before,.divider:after{content:"";flex:1;height:1px;background:var(--border)}.field{display:flex;flex-direction:column;gap:6px;font-size:14px;font-weight:600}.field input,.field select,.field textarea,.input,.toolbar input,.toolbar select{width:100%;padding:12px 14px;border:1px solid var(--border);border-radius:14px;background:var(--card);color:var(--navy);font-weight:400}.field textarea{min-height:110px;resize:vertical}.input-with-action{display:flex;align-items:center;gap:8px}.input-with-action input{flex:1}.counter{font-size:12px;color:var(--text-muted);text-align:right;font-weight:400}.file-drop{border:1px dashed #94a3b8;border-radius:16px;padding:20px;text-align:center;color:var(--text-muted);font-size:14px;background:var(--card)}.radio-row{display:flex;gap:12px;align-items:flex-start;padding:12px 0;border-bottom:1px solid var(--border)}.radio-row:last-child{border-bottom:none}.radio-row small{color:var(--text-muted);display:block}.btn{border:none;border-radius:14px;padding:14px 18px;font-weight:600;cursor:pointer;font-size:15px;display:inline-flex;align-items:center;justify-content:center;gap:8px}.btn-primary{background:var(--teal);color:#fff}.btn-primary:hover{background:var(--teal-dark)}.btn-outline{background:var(--card);color:var(--teal-dark);border:1px solid var(--teal)}.btn-danger{background:var(--card);color:var(--danger);border:1px solid var(--danger)}.btn-ghost{background:var(--card);color:var(--navy);border:1px solid var(--border)}.btn-block{width:100%}.btn-sm{padding:8px 12px;font-size:13px;border-radius:10px}.btn:disabled{opacity:.5;cursor:not-allowed}.link-btn{background:none;border:none;color:var(--teal-dark);font-weight:600;cursor:pointer;padding:0}.chips{display:flex;gap:8px}.chip{flex:1;padding:12px 8px;border-radius:14px;border:1px solid var(--border);background:var(--card);cursor:pointer;font-weight:600;font-size:14px}.chip--active{background:var(--teal);color:#fff;border-color:var(--teal)}.card{background:var(--card);border:1px solid var(--border);border-radius:18px;padding:16px}.alert{padding:12px 14px;border-radius:12px;font-size:14px}.alert--error{background:#fff1f2;color:var(--danger)}.alert--success{background:var(--teal-soft);color:var(--teal-dark)}.alert--info{background:#eef6ff;color:var(--info)}.empty-state{text-align:center;display:flex;flex-direction:column;align-items:center;gap:12px;padding:48px 12px}.empty-state__art{width:140px;height:110px;border-radius:60px 60px 40px 40px;background:var(--teal-soft);display:flex;align-items:center;justify-content:center;font-size:48px}.avatar{width:40px;height:40px;border-radius:50%;background:#e2e8f0;color:var(--navy);display:inline-flex;align-items:center;justify-content:center;font-weight:700;font-size:13px;flex-shrink:0}.badge{display:inline-block;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap;background:#f1f5f9;color:#334155}.badge--success{background:#d1fae5;color:var(--success)}.badge--warning{background:#fef3c7;color:var(--warning)}.badge--danger{background:#ffe4e6;color:var(--danger)}.badge--info{background:#dbeafe;color:var(--info)}.accordion{display:flex;flex-direction:column;gap:10px}.accordion-item{background:var(--card);border:1px solid var(--border);border-radius:16px;overflow:hidden}.accordion-trigger{width:100%;background:none;border:none;padding:16px;text-align:left;font-weight:700;font-size:16px;cursor:pointer;display:flex;justify-content:space-between;align-items:center;color:var(--navy)}.accordion-body{padding:0 16px 16px;display:flex;flex-direction:column;gap:14px}.steps{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:14px}.steps li{display:grid;grid-template-columns:36px 1fr;gap:12px}.step-num{width:36px;height:36px;border-radius:50%;background:var(--teal-soft);color:var(--teal-dark);display:flex;align-items:center;justify-content:center;font-weight:700}.step-title{font-weight:700;margin-bottom:4px}.step-text{color:var(--text-muted);font-size:14px;line-height:1.5}.tabs{display:flex;background:#eef2f6;border-radius:14px;padding:4px;gap:4px}.tab{flex:1;border:none;background:transparent;padding:10px 8px;border-radius:10px;cursor:pointer;font-size:14px;color:var(--text-muted)}.tab--active{background:var(--card);color:var(--teal-dark);font-weight:600}.admin-shell{display:grid;grid-template-columns:240px 1fr;min-height:100vh}.sidebar{background:var(--card);border-right:1px solid var(--border);padding:20px 12px;display:flex;flex-direction:column;gap:4px}.sidebar__brand{font-weight:800;font-size:18px;padding:4px 12px 20px;color:var(--navy)}.sidebar__brand span{color:var(--teal)}.sidebar-link{padding:10px 12px;border-radius:10px;color:var(--navy);text-decoration:none;font-size:15px}.sidebar-link--active{background:var(--teal-soft);color:var(--teal-dark);font-weight:600}.admin-main{display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:16px;padding:14px 24px;background:var(--card);border-bottom:1px solid var(--border)}.topbar__search{flex:1}.topbar__search input{width:100%;padding:10px 14px;border:1px solid var(--border);border-radius:12px}.admin-content{padding:24px}.page-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px}.page-head h1{font-size:26px}.panel{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:16px}.admin-split{display:grid;grid-template-columns:1fr 340px;gap:16px;align-items:start}.toolbar{display:flex;gap:8px;margin-bottom:12px}.toolbar input{flex:1}.toolbar select{width:auto}.table{width:100%;border-collapse:collapse;font-size:14px}.table th{text-align:left;color:var(--text-muted);font-weight:600;padding:10px 8px;border-bottom:1px solid var(--border)}.table td{padding:12px 8px;border-bottom:1px solid #f1f5f9}.table tbody tr{cursor:pointer}.table tbody tr:hover{background:#f8fafc}.table tbody tr.is-selected{background:var(--teal-soft)}.detail{display:flex;flex-direction:column;gap:14px}.detail__row{display:flex;justify-content:space-between;gap:12px;font-size:14px}.detail__row span:first-child{color:var(--text-muted)}.detail-actions{display:flex;gap:8px}.detail-actions .btn{flex:1}.thread{display:flex;flex-direction:column;gap:10px;max-height:360px;overflow:auto}.bubble{padding:12px 14px;border-radius:14px;background:#f1f5f9;font-size:14px;max-width:85%}.bubble--admin{background:var(--teal-soft);align-self:flex-end}.bubble small{display:block;color:var(--text-muted);margin-bottom:4px}@media (max-width: 900px){.admin-shell{grid-template-columns:1fr}.sidebar{flex-direction:row;overflow-x:auto}.admin-split{grid-template-columns:1fr}}